Atento's clients are mostly multinational corporations in sectors such as telecommunications, banking and financial services, health, retail and public administrations, among others. Atento has over 400 clients to whom it offers CRM/BPO services through multiple channels. Īs of 2016, Atento had developed 100 'customer relationship centers' across 14 countries. Atento's CEO Carlos López-Abadía, formerly of DXC Technology, was appointed in 2019, replacing Alejandro Reynal. The Company tops the Latin American market with 17.3% market share at the regional level according to Frost & Sullivan. Atento was the largest provider in Latin America, and among the top five providers globally, based on revenues in 2015. Atento SA's focus on sustainability not only benefits the environment but also makes good business sense, by reducing operating costs and enhancing its reputation and brand image.Atento is a global provider of customer relationship management (CRM) and business-process outsourcing (BPO) services, including customer care, sales, collections, back office and technical support. The company has implemented a number of initiatives to reduce its energy consumption and carbon footprint, including the implementation of corporate PPAs and the adoption of energy-efficient technologies and practices. In conclusion, Atento SA is a leading provider of BPO services in Brazil, with a strong commitment to sustainability and decarbonisation. The company's focus on sustainability also helps to enhance its reputation and brand image, which can be a key differentiator in a competitive market.

By reducing its energy consumption and carbon footprint, Atento SA is able to reduce its operating costs and improve its bottom line. Atento SA has also implemented a number of behavioural change initiatives, such as energy awareness campaigns and employee engagement programs, to encourage its employees to adopt more sustainable practices.Ītento SA's commitment to sustainability and decarbonisation is not only good for the environment, but it also makes good business sense. The company has invested in energy-efficient technologies, such as LED lighting and HVAC systems, which have helped to reduce its energy consumption by more than 20%. In addition to its corporate PPA with Casa dos Ventos, Atento SA has also implemented a number of other initiatives to reduce its energy consumption and carbon footprint. The PPA will also provide Atento SA with a stable and predictable source of energy, which will help to reduce the company's exposure to volatile energy prices. The agreement will enable Atento SA to reduce its carbon footprint by an estimated 20,000 tonnes of CO2 per year, which is equivalent to removing more than 4,000 cars from the road. The corporate PPA with Casa dos Ventos is a significant milestone for Atento SA, as it demonstrates the company's commitment to decarbonisation and renewable energy. The wind farm is expected to begin operations in 2021 and will generate enough energy to power more than 400,000 homes. Under the agreement, Atento SA will purchase 80% of the energy generated by the 565 MW Rio do Vento wind farm, which is currently under construction in the state of Rio Grande do Norte. In 2019, Atento SA signed a 10-year corporate PPA with Casa dos Ventos, a leading renewable energy developer in Brazil. By entering into a corporate PPA, Atento SA is able to reduce its reliance on fossil fuels and support the development of renewable energy projects. A corporate PPA is a long-term contract between a company and a renewable energy supplier, which guarantees the supply of renewable energy at a fixed price. One of the key initiatives that Atento SA has undertaken to reduce its carbon footprint is the implementation of corporate power purchase agreements (PPAs). The company has also implemented energy-efficient technologies and practices to reduce its energy consumption. Atento SA has invested in renewable energy sources, such as solar and wind power, to reduce its reliance on fossil fuels. The company has set ambitious targets to reduce its carbon footprint and has implemented a number of initiatives to achieve these goals. The company provides a wide range of services, including customer service, technical support, sales, collections, and back-office support.Ītento SA is committed to sustainability and decarbonisation.

Atento SA operates in 13 countries, including Brazil, Mexico, Argentina, Colombia, Peru, Chile, and the United States. The company was founded in 1999 and has since grown to become one of the largest BPO service providers in Latin America. Atento SA is a leading provider of Business Process Outsourcing (BPO) services in Brazil.

Atento brasil sabara